Refund policy

Hairs must be sent back within 48 hours of delivery and you will get a refund once the hair has been inspected.

Return of hair will only be accepted if lace has not been cut off, it's not showing any signs of wear, no perfume/odour, makeup etc.

If you choose a refund, we do not refund delivery fee.

When a particular hair that was paid for is no longer available, a refund is made.

We cannot refund you simply because you change your mind or you no longer in need of the hair.

After 3 days of hair delivery, no refund you can only exchange for a period of 7 working days.